Email enquiries@aboutthegirl.co.uk for help

FREE UK DELIVERY ON ORDERS OVER £30

Delivery and Returns

Delivery Information

We offer two UK delivery options on orders. We have a fixed rate for Royal Mail First and Second Class post. Next Day Delivery may also be available on certain items.

To enquire about Next Day postage options or if you would prefer an alternative delivery option please contact enquires@aboutthegirl.co.uk for more details.

Our delivery charges are purely based on the cost to us, we do not add anything to the price.

Republic of Ireland and European Delivery Addresses:

We charge a fixed delivery charge of £6.50 on all orders.

International Delivery

International deliveries will be charged £8.00 per order.

Availablility

Our products that are in stock are usually dispatched within 2 working days of receiving your order. Orders that require pockets to be added to any of the items will usually be despatched within 7 working days . Very occasionally an item may be temporarily out of stock. If this happens, we’ll let you know when we expect to deliver your item, but if you prefer not to wait, we’ll offer the choice of an alternative or a refund.

Returns

If for any reason you are unhappy with your purchase, we will exchange or refund it, subject to normal conditions:

- it must be returned within 28 days from receipt

- it must be unworn, and in its original condition with all the packaging and tags intact.

- the returns form enclosed with your order must be completed and returned in the parcel.

We recommend sending returns by recorded delivery and retaining a proof of postage. The item is the customer's responsibility until it reaches us. The cost of returning the item is also that of the customer unless the item is being returned to us due to a fault, an incorrectly dispatched order or damaged in transit item.

The cost of the item will be refunded in full within 14 days of receipt of your return parcel.